Complaints can be used as constructive tools to improve services, policies, procedures and to develop new relationships with members of the public. A complaint may be received verbally (by phone or in person) or in writing (by mail, fax,email).
Complaints can be used as constructive tools to improve services, policies, procedures and to develop new relationships with members of the public. A complaint may be received verbally (by phone or in person) or in writing (by mail, fax,email).